Privacy Policy

Welcome to BioFuel My Enterprise (accessible via www.biofuelmy.com). Your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, protect, and handle your personal data when you visit our website, browse our products, or interact with us to make a purchase.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We only collect personal information that is necessary to fulfill your requests, process orders, and improve your browsing experience. This includes:

• Personal Identifiable Information: When you contact us to place direct orders via WhatsApp or Messenger, we collect your Name, Phone Number, and Shipping Address to facilitate delivery and communication.

• Browsing Data & Cookies: We automatically collect certain information about your device and website usage, such as your IP address, browser type, and pages visited, to optimize website performance.

2. How We Use Your Information

We use the collected data for the following professional purposes:

• To process, pack, and ship direct orders placed via WhatsApp or Messenger.

• To respond to your customer service inquiries and support needs efficiently.

• To track website traffic and optimize our marketing campaigns using tools like Facebook Pixel and Google Analytics.

• To provide you with relevant updates, promotions, or advertisements regarding BioFuel products.

3. Third-Party Platforms & External Links

Our website provides links and redirects to our official e-commerce stores on Shopee and Lazada, as well as chat features via WhatsApp and Messenger.

Please be aware that once you leave our website or interact through these third-party platforms, their own privacy policies apply. We do not have control over, and assume no responsibility for, the privacy practices or content of any third-party sites or services.

4. Data Protection & Retaining Your Data

We implement industry-standard security measures to maintain the safety of your personal information. Your direct ordering information (Name, Phone, and Address) is stored securely and is only accessible by authorized personnel responsible for order fulfillment. We will retain your data only for as long as necessary to fulfill business transactions and legal obligations.

5. Cookies and Tracking Technologies

We utilize cookies and advanced tracking technologies, including Facebook Pixel and Google Analytics. These tools help us analyze user behavior, understand how visitors interact with our site, and deliver personalized advertisement experiences across social media and search engines. You can choose to disable cookies through your individual browser settings if you prefer.

6. Your Data Rights

Depending on your location, you have the right to access, correct, or request the deletion of the personal data we hold about you. If you would like to update your shipping information or request that we remove your contact details from our records, please reach out to us.

7. Contact Us

If you have any questions regarding this Privacy Policy, your data protection, or if you wish to make a request regarding your personal information, please contact us at:

• Company: BioFuel My Enterprise

• Website: www.biofuelmy.com

• Email: biofuelmy@hotmail.com